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When our e-services are down

If our e-services are unavailable, you can still notify a personal data breach within 72 hours.

Report a personal data breach

You must notify a personal data breach within 72 hours after having become aware of it. If our e-services are unavialable due to maintenance or temporary problems, you can report a personal data breach by filling out a pdf-form and send it to us by mail. We will take into account the amount of time it takes for the letter to reach us.

Please send the completed form by mail to:
Integritetsskyddsmyndigheten
Box 8114
104 20 Stockholm

Forms

To notify a personal data breach - a guide (pdf, 619 kB)

Latest update: 9 January 2026
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