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Frequently asked questions
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Credit information
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Betalningsanmärkning
I have received an incorrect payment default. What should I do?
Type of page IndividualsIf you believe that a credit reference agency has incorrect or misleading information registered about you, you can ask the credit reference agency in question to investigate the matter. The company s
Type of hitFrequently asked questions
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Credit information
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Betalningsanmärkning
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Frequently asked questions
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Camera surveillance
Do I have to inform that a place is under camera surveillance?
Type of page OrganisationsYes, you do. The information must furthermore comply with the requirements of the General Data Protection Regulation (GDPR) and the Camera Surveillance Act. Inform about your video-surveillance
Type of hitFrequently asked questions
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Camera surveillance
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Data protection
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Dina rättigheter
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Internet och appar
Can IMY delete my personal data for me?
Type of page IndividualsNo, IMY cannot delete your personal data for you. A common misunderstanding is that IMY can delete your personal data regardless of where it is processed. This is not the case. IMY only holds data abo
Type of hitFrequently asked questions
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Data protection
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Dina rättigheter
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Internet och appar
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Type of hit
Frequently asked questions
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Data protection
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Dina rättigheter
Can I claim compensation for damages?
Type of page IndividualsYes, you may be entitled to compensation if you have suffered material or immaterial damages due to your personal data being processed in violation of the General Data Protection Regulation (GDPR). Yo
Type of hitFrequently asked questions
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Data protection
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Dina rättigheter
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Type of hit
Frequently asked questions
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Credit information
What should I do if a credit reference agency has taken a credit report without a legitimate need?
Type of page IndividualsAccording to the Credit Information Act, anyone requesting a credit report on an individual must have a legitimate need for the information. This means that the requester has entered into or be about
Type of hitFrequently asked questions
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Credit information
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Type of hit
Frequently asked questions
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Data protection
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Tredjelandsöverföring
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Personuppgiftsincident
Is it necessary for a data controller in the EU/EEA to notify a breach involving data subjects in third countries?
Type of page OrganisationsYes, it does not matter where the data subject is located in your assessment of whether or not you need to notify the breach to a data protection authority. If you are established in the EU/EEA, the G
Type of hitFrequently asked questions
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Data protection
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Tredjelandsöverföring
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Personuppgiftsincident
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Type of hit
Frequently asked questions
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Data protection
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Dina rättigheter
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Internet och appar
Can IMY help me remove a search result from a search engine?
Type of page IndividualsYes, in some cases. IMY can request that the search engine delete search results that appear during searches that can be linked to you as a person, for example, your first and last name. This requires
Type of hitFrequently asked questions
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Data protection
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Dina rättigheter
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Internet och appar
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Type of hit
Frequently asked questions
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Camera surveillance
How long can we store material from camera surveillance?
Type of page OrganisationsIf you use camera surveillance that allows recording of the footage, you must not store the recorded material longer than necessary with regard to the purposes for the surveillance. This means there i
Type of hitFrequently asked questions
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Camera surveillance
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Type of hit
Frequently asked questions
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Camera surveillance
Can I monitor my employees to see if they are doing their job?
Type of page OrganisationsIt is not allowed to routinely monitor employees in order to control how they perform their work tasks. Controlling and monitoring employees (in Swedish)
Type of hitFrequently asked questions
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Camera surveillance
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Type of hit
Frequently asked questions
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Camera surveillance
My neighbour has a camera monitoring my home/garden. Are they allowed to do that?
Type of page IndividualsIMY believes that camera surveillance of neighbours' homes and gardens is not allowed. In principle, there are no legitimate reason for a person to monitor their neighbours' properties, unless the nei
Type of hitFrequently asked questions
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Camera surveillance
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